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| | | | About Us Oberon Performance are dedicated designers and manufacturers of motorcycle accessories. Every product is CNC machined to the highest standards using the best billet aluminium. Every product has been painstakingly researched and tested before manufacture to ensure compatibility and nullify installation issues. Oberon Performance operates a strict policy to provide the highest quality customer service and product. We also welcome any interaction with our consumers for suggestions and comments about their experience with Oberon Performance. |
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa, Mastercard. Amex. Delta and Switch. Backordered items are not charged until they are shipped. You may send your credit card information via phone or fax. |
Shipping And Handling Shipping is calculated by the number of items that are ordered against preferred shipping method.
First Class Post and Standard Air Mail are methods of shipment that offer no tracking service and no insurance. Therefore if any order is lost or damaged Oberon Performance will be unable to make a claim on your behalf. Courier Shipments have a tracking facility and have full insurance against your order. So if your goods were either damaged or lost through this service Oberon Performance will make a claim on your behalf and have your order resent without argument. |
Delivery Schedule In the unlikely event that your order is temporarily out of stock we will e-mail you with estimated dates of despatch along with our sincere apologies for the delay in service.
Delivery times:
Courier International and Courier UK:
Your shipment is insured in the event of loss or damage. Should the worst happen to your order, Oberon Performance will make a claim against your order and have it resent without argument immediately (subject to stock availability).
Courier UK - Delivery times are within 2 days after the customer has received the e-mail notification from our web shop confirming the order has been despatched
Courier International (USA) - Delivery times are within 2-3 days after the customer has received the e-mail notification from our web shop confirming the order has been despatched
Courier International (Europe) - Delivery times are within 2-5 (depending on which zone in Europe) days after the customer has received the e-mail notification from our web shop confirming the order has been despatched
Courier International Worldwide - Delivery times are within 2-7 (depending on location) days after the customer has received the e-mail notification from our web shop confirming the order has been despatched
NOTE: Saturday and Sunday deliveries are not included with Courier service.
First Class Post and Standard Air Mail:
These services are not insured or offer a tracking service. Should an order become lost or damaged with this shipping method, Oberon Performance will be unable to make a claim for your order and will not be able to reimburse or resend the goods. For UK First Class post please allow 10 working days from despatch confirmation date for delivery (1-2 days the typical times though). Rest of the world, standard Air Mail can take up 21 days from despatch confirmation date before delivery.
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| Back Orders If your item is not in stock, we will back order for you and advise to the estimated date of delivery. Your custom is our main priority to us and you can be rest assured we will despatch your goods the moment it is available. You will always be e-mailed with the option to cancel your order if you would rather not wait. |
| Tax Charges Tax or VAT is only applicable in certain countries, typically the European Union. If you live outside these regions it will not be added to your order in the final checkout. |
| Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All purchase order details are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Reaching Us If you need to reach us, you can call on +44 (0)23 9248 1188/ Fax +44 (0)23 9249 2458 or write to us at:
Oberon Performance Limited
Unit 6, Havant Business Centre,
Harts Farm Way,
Havant,
Hampshire,
PO9 1HU
UK. Please note that our office hours are Monday to Thursday 0800-1700 and Friday's 0800-1430 GMT. Oberon's office is not open on public UK holidays or weekends. Please e-mail: admin@oberon-performance.co.uk for out of hours contact. |
| Privacy Policy Oberon Performance Limited do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. |
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